Gala Casino - Closed my account and voided my winnings due to 'account not passing their security checks' without any further information or proof. On the 1st of April I deposited £260 into Gala Casino.

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The Gala Coral group is one of the biggest players on the online gambling and betting scene. In addition to their various services and products, Gala also offer an online casino. Upon its launch, it wasn’t anything special, but after the recent overhaul, it is something entirely else. Let’s see what features put Gala in our list of best online casinos for UK players.

The Game Collection at Gala

The game collection at Gala is just the way we like it – hundreds of games from a variety of developers. The total number is around 200, the majority of which are from industry leader Playtech. Even though slots are once again the dominant game, there is a good number of roulette, blackjack, and other casino titles to enjoy. The balance at Gala casino appears to be better than at the majority of other online casinos.

Famous slots in Gala’s catalogue include Spider-Man, The Incredible Hulk, and Iron Man 3, among other Marvel-themed titles. They feature pretty fat progressive jackpots, which often reach spectacular amounts of money. As far as other games are concerned, we highly recommend you try Marvel Roulette – it is one of our favourite games created by Playtech.

To summarise, the library of games at Gala is really good. There are plenty of diverse titles, and you will surely find something to get hooked on.

The Live Dealer Games

The live casino at Gala is once again courtesy of Playtech. This means great stream quality, and plenty of customisable features. What surprised us is that there are only three games available – blackjack, roulette, and baccarat. Most other live casinos offer a bit more in terms of that. We especially enjoyed the possibility to switch camera angles, and the option to directly chat with the dealer. Overall, the live casino at Gala is on par with what we would expect from a great operator.

The Mobile Casino App

The mobile version of Gala casino features almost all games that are available on the desktop one. The app itself looks very good, and has an intuitive, easy-to-use interface. Also, the live is casino is included in its entirety. People who want to play their favourite casino games on the go will surely have a blast with the mobile app of Gala.

Bonuses & Promotions

Many casinos underestimate the power bonuses and promotions have over players. They decide to simply offer a juicy welcome bonus, but not much else. Gala, on the other hand, does it much better – they have a whole bunch of exciting specials and promotions, as well as an enticing bonus offer. Let’s take a closer look.

The £400 Welcome Bonus

All new players are entitled to receiving a welcome bonus upon making their very first deposit. The bonus amounts to a 100% match, up to £400. Your second and third deposits can bring you even more – you will receive a 50% match for those, up to £100 each. This way the welcome bonus can essentially reach £600.

As in all other online casinos, there are certain wagering requirements that must be met before you are able to cash out your welcome bonus, along with any winnings you made from it. Gala casino has some of the easiest requirements we have ever seen – you need to wager the amount of your bonus 20 times within 14 days of receiving it. This is easily doable, especially when you compare it with what other online casinos require you to do.

Keep in mind that only wagering on slots will contribute 100% of the bet towards completing your playthrough. Other games contribute much less – roulette, for example, yield only 20%.

Specials, Comp Points, and VIP Scheme

Gala Casino has plenty of specials and promotions, many of which change over time. For example, there is the Game of the Week system, which lets you earn bonuses while playing the current week’s featured game. There are also special bonuses if you deposit during the weekend, or on a Tuesday. Such specials are really cool, and help a lot in keeping players engaged and coming back for more.

Gala also features a cashback system, quite similar to what other casinos offer. You get a comp point for every £10 you wager on the games at the casino. Those points pile up quickly, and you can exchange them for actual cash. The redemption rate depends on your VIP level, which increases the more you play and wager real money.

Safety & Security

Gala utilises the latest in SSL encryption, in order to protect all sensitive data and personal information about their players. You can rest assured that you are completely safe while playing at this online casino. Of course, it has all necessary certification in order to perform gambling operations in the UK, including a licence from the UKGC.

All games featured at Gala have been tested and deemed fair by independent companies. The operator frequently posts the theoretical RTP percentages for all games, to keep the players informed. On top of all that, Gala cooperates with various organisations that help people with gambling-related issues.

Available Payment Methods

Depositing and withdrawing funds from your account at Gala is easy and streamlined. There are a number of payment options available, from credit/debit cards and various e-wallets, to bank transfers and PayPal. All transactions are free, and deposits are usually instantaneous. Withdrawals take a bit of time to complete, but it shouldn’t be longer than a few days.

Both deposits and withdrawals have a minimum of £10, and a maximum that greatly varies, depending on the payment method chosen. Nothing to complain about there – when it comes to managing funds, Gala does everything right.

Customer Service & Support

If you are facing an issue, there are two ways to go. You can use the extensive Help Centre, which has detailed articles on almost all features of the casino. Alternatively, you can contact customer service – and we recommend this option, because the agents at Gala are extremely helpful and professional. You can get in touch with them 24/7 via email, phone, or live chat.

Company Information

Gala Casino is but one of the many faces of Gala Coral Group – a massive corporation dealing with all sorts of gambling and sports betting. The subsidiary responsible for all casino operations goes by the name Gala Interactive LTD, with headquarters situated at 2nd Floor, Regal House, Queensway, Gibraltar GX11 1AA. The company holds a valid licence from the UKGC with reference number 39069.

Gala Casino Stands Out From The Rest

There is plenty to enjoy at Gala Casino. The collection of games is really good, albeit not so big as what other casinos offer. The live and mobile casinos are up to the highest standards in the industry, and the variety of bonuses and promotions really make Gala stand out. It rightfully deserves a spot in our list of best UK casinos. Check it out – you will not be disappointed.

Gala Casino, part of the legendary British bingo brand, offers a sophistication in design and interface that belies the bingo hall stereotype. The casino is stocked with a variety of Playtech, Microgaming and WMS slots, as well as a wide range of table games and Evolution live dealer casino. The clean white font, simply celestial, against the black backdrop of the night sky makes Gala Casino a thoroughly 21st century casino site to play.

18+, Deposit min £10- Max £200 for 100% bonus match. 35x wagering apply. Bonus valid for 7 days after credit. T&Cs apply.

Pros

• Gala Rewards Programme
• Big High Roller Bonuses
• Playtech Powered
• Good Selection of Live Dealer Games
• Stunning New Design

Cons

• No NetEnt Slots
• No Demo Play Available on Games

Gala Casino Review Introduction

In this Gala Casino review we are offering our users an EXCLUSIVE Welcome Bonus that can be used on slots or live dealer tables!

Double your money up to £200! That's a 100% Welcome Bonus just for you...

*18+, First Deposit Only. Min £10 deposit. Max £200 bonus. 35x (deposit & bonus) wagering reqs apply. Bonus valid for 7 days (bonus and winnings removed). T&Cs Apply.

Gala Casino Games

Gala Casino houses over 300 slots including some Gala exclusives like Magician Trick Picks, Money Multiplier, Jewel Dolphins and Action Bank.

This adds a bit of spice, but fear not; Gala has plenty of old favourites. If you’re searching for some safari fun then look no further than Raging Rhino, the Scientific Games slot, developed on the WMS platform. Or if ancient history is your speed, then play classic IGT slots Cleopatra and Cleopatra Plus. The perennially popular Barcrest slot, Rainbow Riches, is available in multiple guises, such as a free spins version, and you’ll find a slew of DC comic branded slots, such as Superman: Man of Steel and Batman and Catwoman Cash, made by Playtech.

There are also many chances to win big jackpots on progressive slots such as Playtech’s Frank Dettori’s Magic Seven Jackpot, Winstar and the Age of Gods franchise where jackpots are currently running into the hundreds of thousands.

Live Dealer Games

The Live dealer offering is also impressive, using Swedish company Evolution’s live casino platform. Again, Gala casino has added a nice touch where the live dealer options are split into two main categories: Euro Live Dealer and Asian Live Dealer. Offering the best of East and West, including the intensely popular Macau table games of Baccarat (even bigger than blackjack) and Sic Bo, the playful dice game. The Euro live dealer section contains all the usual live dealer games like roulette, blackjack, and casino hold’em.

VIP Program

For the high rollers out there, there is a special welcome package available to you if you can prove that you have VIP status at another casino. You’ll get a 100% match bonus up to £2,000 (minimum deposit £1,000). This is quite the offer, but do read the Terms and Conditions carefully before attempting to sign up as they are fairly complicated.

Once signed up, there are opportunities to earn comp points as well as a tiered VIP system of Bronze, Silver, Gold and Platinum. To be eligible for Gold status, you must deposit £4,000 pounds a month. To attain Platinum status is by invitation only.

Gala Casino On Mobile

This crisp, clean and thoroughly modern online casino also translates nicely onto mobile, with a slick and easy interface and mobile optimised games featured on the homepage. The Gala Casino App is available on iOS and android. Download it here!

Customer Support

Gala Casino offers a full suite of customer support options to their customers including Live Chat, telephone and email.

To find more information on bonuses and promotions, visit Gala Casino today. And sign up to take advantage of their fabulous offers today!

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