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Online casinos customer service and support is one of the main points we highlight as a defining element when choosing a online casino to gamble. It is important to keep in mind that a good customer service and support system is needed in order for us to recommend the site. Customer service is important, because it often improves a player’s gaming experience. Players might have all kinds of issues, concerns, or inquiries, so having a professional customer support staff is essential to providing a satisfactory playing experience.

Customer representatives need to be knowledgeable, fluent, friendly, and helpful. If any of those four elements are missing from the customer support staff, then your gaming experience may not be positive. Whatever the question or concern you have, it’s important to have the person on the other end of the live chat, email, or phone provide helpful answers in a timely fashion.

1. 888 online casino nj offers one of the richest selections of online casino games including all the famous favorites like Blackjack, Roulette, Classic Slots, Video Slots and Video Poker. In addition, its Video Slot arena is packed with an endless variety of cutting edge, 3D animated games.
2. No waiting, more variety, and 24/7 access to online slots games. Slot machine games are powered by sophisticated software, and all outcomes are determined by RNGs (Random Number Generators). 888casino is a regulated online casino with the New Jersey Division of Gaming Enforcement (NJDGE).

This page provides all the necessary contact information for BetOnline.com, a premier online sportsbook, casino and racebook. Phone 1-888-426-3661; Our customer service team is available 24 hours a day, 7 days a week. General email email protected.

3 Easy Steps to Solving Online Casino Complaints

Are you having problems while playing at an online casino? Follow these easy steps to help you solve any problems or issues that you may encounter when playing at an online casino:

Visit the casino Website

Sign in to your online casino account

To communicate with the customer service staff, you’ll need to go to the online casino homepage. Sign in to your player account. If you don’t have an account, register through the signup page. This requires no obligation, though you might receive a free no-deposit bonus. Once signed in, find the casino’s customer service information.

We provide contact information for 40 top online casinos below.

Choose Customer Support Method

Email, phone, live chat?

Most online casinos have a contact email, a live chat feature, and one or more toll-free phone numbers. Many casino sites have a “contact page” which contains all of the various ways you can contact the site. Select the option for you. The call center and Live Chat features provide instant feedback, while email inquiries can take anywhere from a few minutes to hours, depending on the site.

When dealing with a new representative, write down the person’s name, so you can refer back to the conversation later. This is especially useful if you have a troublesome call.

Getting your Questions Resolved

Have all your information ready to speed up the process

Once you’ve chosen a customer service method, ask your question or file your complaint. Have your account information ready, in case the customer service personnel need to verify your identity. If your question involves your first withdrawal, keep in mind that first payouts sometimes take a little longer than stated, because of a need to verify your identity. If your question involved a deposit bonus, no-deposit bonus, or free chip promotion, have your bonus code ready.

Many online casinos require you to send a coupon code to the cashier before receiving the bonus, though this is not a universal requirement.

How Are Disputes Resolved?

Online casino disputes happen. If you have a dispute, follow common conflict resolution tactics to have the best experience. Sometimes, an online casino’s staff and management are unreasonable. They might cite the Terms and Conditions page. If so, hang up, read through the T&C page, and call back with a better understanding of your situation. If you think a site has unfair terms of use, you might be using the wrong online casino.

Go to a players online forum like Ask Gamblers. See what the aggregate rating for the casino is. Read the list of complaints and see if your experience is common for that site. If problems persist, post a question or complaint at Ask Gamblers.

Many online casinos have employees monitor such sites and provide answers and assistance. If the site’s representatives are helpful, remember to leave feedback which gives the site a good review. This helps other gamblers find the right sites, while helping out the business you prefer.

• Don’t be provoked into an emotional response.
• Ask questions and get additional information, this helps you gauge how helpful a staff member is.
• Don’t treat the dispute resolution as a zero-sum game.
• Compromise or the appearance of compromise is often helpful.
• If you’re on a toll-free number or in a Live Chat, time is on your side.
• Remain patient and follow-up any responses with further questions.
• Make the customer service rep’s job easier and your task will be easier.

Customer Service Information

The table below provides customer service information for dozens of the best online casinos. Those who want to learn more can read our review of each online casino or contact the site’s customer representatives themselves.

Among the late rush of online sportsbooks entering the NJ sports betting market, one name surprised critics and players with its Sept. 10 launch.

888, a name well-known in the UK, added sports betting to its NJ online gambling offerings. Partnering with Caesars Atlantic City, the site fits nicely with the existing platform and gives fans a variety of options for action.

888 Sport in New Jerseylaunched on Sept. 10 in the nascent NJ sports betting market, making the total online sportsbook apps seven.

Piggy-backing on its affiliation with Caesars, 888 is a well-known name in NJ online gambling with 888 Casino and 888 Poker already operating.

888 Sportsbook NJ promo code

If you aren’t ready to deposit right away, 888 is giving away money just to try out its app and site. Just for signing up, you can get $10 for freeusing our exclusive link.

Players wishing to claim the bonus must register a new account at 888 and claim the bonus. The registration bonus and any winnings from wagers placed with it are credited to the player’s account in the form of bonus funds.

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Players must play through these funds six times within five calendar days before withdrawing them. Wagers made with these funds must carry -200 odds or higher.

First deposit bonus offer

888 is also currently offering a deposit bonus of a $500 risk free on first bet. Sign up for an account via our exclusive links, and make a first wager of up to $500. Any winning are yours, while any losing bets will be refunded in betting credits up to $500.

Editor’s review

888 Sport NJ

• Software
• Competitive Lines
• Bet Variety
• Support
• Bonus

Summary

888 is a well-known name in the gambling world. In New Jersey, its claim to fame is both an online casino and online poker site. With 888 NJ Sportsbook, bettors get an array of betting options and sports, some of which are not available at other sportsbook apps. While in-play betting is missing, its software is clean and easy to use. 888 Sport NJ comes with $10 in free bets (no deposit required) for new players, which is pretty great when you think about it.

Overview of 888 NJ Sportsbook

888 Sport was one of the first sportsbooks to open in the state of New Jersey in the wake of a 2018 Supreme Court decision that permitted states to regulate sports betting.

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Powered by 888.com, the site is partnered with Caesars Atlantic City Casino, one of the best-known casinos in AC. The sportsbook opened in September of 2018, and it offers a variety of reliable betting options to those located in the Garden State. The site also provides external links to statistics that players may find helpful when selecting their wagers.

888 is a subsidiary of the Gibraltar-based 888 Holdings, which already operates online casinos in New Jersey and Nevada.

Getting started at 888 NJ Sportsbook

Creating a new account on the sportsbook is straightforward. A user must click the “Sign Up” link via the app or on the website (situated in the top right-hand corner of every page) to trigger a form.

The player should then submit their personal details – including first name, last name, date of birth, and gender – and click “Next.” On the next page, the player is asked to create a username and password as well as provide additional personal information, such as email address and phone number.

The third and final page requests the player’s address and Social Security number and requires them to verify that they are 21 or older as well as accept the terms and conditions.

The player can then expect to receive a welcome email that includes a link for claiming the bonus. If using a desktop computer, the bettor needs to download software that tracks their location before placing their first wager. This software can recognize some VPN services, so players must be physically in the state to use the site.

888 Sport NJ software

888 Sport brings their expertise from European online gaming to the US. The site is similar to other books, with games on the left panel, drop downs at the top, and a pop-up for bet slips. Live and upcoming events appear on the main screen.

Prices for games are usually available in the three-column spread, making it easy to choose an option. Clicking an event brings up the variety of available markets.

What stands out is the availability of stats through a pop-up screen. Players can find out more about what teams draw attention through Most Clicked. The readout and graphics are Eurocentric so it may take a while for Americans to get used to the layout.

888 NJ Sportsbook mobile app

Yes, both Android and iOS (iPhone and iPad) apps are available. Links to download the apps can be found on the website.

The apps offer all of the website’s functionality, making it easy for players to place wagers when they are away from their computers.

Sports and betting options at 888 NJ

Players using 888 NJ Sportsbook can expect to find all of the most popular sports in North America, plus some favorite sports from other countries.

At the time of writing, the menu at the top includes around 20 sports, including:

• Basketball
• Football
• Baseball
• Hockey
• Auto racing
• MMA

However, the Betting Rules section of the site features 34 sports and sports categories, so the number of offerings available is all but certain to grow as the site becomes more established. Some of the lesser known examples of listed sports include netball, cyclocross, and pesapallo.

Players can also choose among an extensive array of betting options beyond the most popular markets, i.e., moneyline, spread, and totals. Premier League matches have more than 250 markets available, while NFL games feature around 130 markets each.

Finding these additional markets is a little complicated – players must first click the number indicating how many additional markets are available, then search among various categories and click on them to locate their desired market.

Betting options at 888 Sport NJ

In-play BETTING

The biggest novelty to sports betting in New Jersey is the in-game options available. Here, 888 shines.

It has been a big name in soccer betting abroad for about a decade. Soccer betting has trended to increasingly lean toward in-game action. 888 has taken its expertise overseas and brought it to the Garden State.

On the main page, the LIVE link will bring up the in-game action. Players can bet each point and game of a tennis match. In-game props exist for almost every sport. The odds move FAST and often, so be wary.

A game could see the odds come off the board and back on quickly so don’t move away from the screen if you see a game go dark.

Multi-game bets

The new sportsbook has positioned itself as a leader in multiple-bet option, making it easy for players to enjoy parlays, teasers, and more exotic combinations of wagers, such as round robins.

Six, Six-and-a-half, and seven-point teasers are available for football. At the time of writing, teasers are only available for football, but the site is expected to also provide them for basketball in the future.

Players may struggle to find these options due to the site’s layout and color scheme. For example, multi-bet options do not appear until players have already added selections to their bet slips. At that point, a menu pops up with three tabs: “Singles,” “Parlay,” and “Round Robins.”

“Singles” is the default selection and is displayed in white, while the others are grey-on-black, making them difficult to notice. Teasers, when available, are at the bottom of the Parlay menu.

CashOut

As they do in Europe, 888 Sport offers the cashout option on bets before and during the contest.

Depositing at 888 NJ Sportsbook

The site offers a number of deposit methods, with the minimum deposit amount set at $10. The most popular of these options are:

• Visa
• Mastercard
• PayPal

Additional options include:

• Cash at cage (at the Caesars Atlantic City Casino, where bettors can deposit cash to their accounts. Players using this option need a photo ID and account information to complete their transactions.)
• PayNearMe
• ECheck/ACH

Withdrawing money at 888 NJ

All available deposit methods can be used to withdraw funds. The sportsbook may require authorization or documentation before processing requests for withdrawals.

The site may also combine multiple withdrawal requests made within a 24-hour period through the same payment method as a single withdrawal.

VIP program at 888 NJ Sportsbook

Although the site does not offer a conventional loyalty program, it runs a unique rewards program with daily and weekly challenges that can provide a bankroll boost. For the daily challenge, a player wagering $50 or more on a sport with minimum odds of -200 receives a $5 bonus the following day.

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A player who completes three daily challenges within one week (Monday-Sunday) receives a $10 bonus the following day. The player must then play through the bonus at least six times over seven days; otherwise, the bonus is forfeited.

Other promotions at 888 Sport NJ

The sportsbook opened during the NFL season, and it is celebrating the league with an NFL 2018 promotion.

Players who place a parlay wager on three or more NFL games in a single week (Thursday-Sunday) receive a $5 instant bonus the following day. There are no play-through requirements on the bonus, but the parlay wager must carry -200 odds or higher. Players are eligible for one bonus per week. The site may introduce additional promotions at various times.

Customer support at 888 Sport

Online help is available through a link at the bottom of the site. There don’t appear to be any links to other information, like phone numbers or email to contact customer service.

FAQ about 888 Sportsbook and NJ sports betting

What’s the age requirement for sports betting?

You must be 21 or older to bet.

Do you have to be a New Jersey resident?

No, you just have to be in New Jersey to play. You can see prices outside of New Jersey.

Will my credit/debit card work to deposit funds?

That depends. Some banks still refuse to transfer funds to online betting accounts. Check with your bank before attempting to deposit.

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What can’t you bet on in New Jersey?

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Events involving New Jersey-based college teams or most college events happening in New Jersey are not eligible for action. No high school events are eligible either.